Tealium Digital Velocity Global Greatest Hits – AI & Data on the Digital Frontier

Sep 10 2025, 9:00am

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13Sessions
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Sep 10 2025, 9:00am

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13talks
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This highly-anticipated virtual event features some of the most popular and impactful sessions from Tealium’s recent Digital Velocity global event series.

Save your virtual seat today to learn how embracing AI and data can be your competitive differentiator and greatest strategic advantage.

You will:

✓ Hear from Tealium’s executive team and industry experts
✓ See how brands are innovating with Tealium, including L’Oréal, Four Seasons, Legal & General, Cathay Pacific, Royal Mail, Compare the Market, DIRECTV, and others
✓ Explore the latest in customer data innovation
✓ Discover how to fuel successful AI initiatives and real-time engagement
✓ Learn best practices for privacy and compliance

Agenda

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Sep 10 2025, 9:00am GMT+0000

Digital Velocity’s Greatest Global Hits Kickoff

Jeff Lunsford - CEO, Tealium

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Join Tealium's CEO, Jeff Lunsford, as he kicks off Digital Velocity, dives into the AI & Data on the Digital Frontier and shares Tealium’s customer data innovation.
Sep 10 2025, 9:00am GMT+0000

From Complexity to Simples: Building a Winning Customer-Centric Culture

Saul Lopes - Head of Customer Marketing & Engagement, Compare The Market

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In this session, Saul Lopes, Head of Customer Marketing & Engagement at Compare The Market, shares the transformative journey of building a customer-centric culture from accelerated feedback loops and advanced testing culture - to better serve customers. As Saul delves into strategies for aligning purpose, people, and processes, discover how empowering both teams and customers unlocks customer satisfaction and business growth driving 80% of revenue with the CDP in just 6 months.
Sep 10 2025, 9:00am GMT+0000

From Hype to Hope: Turning AI’s Promise into Human-Centered Impact

James O’Keefe - Marketing Technology Director, Legal & General

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AI is full of promise, but how do we move beyond the hype to real, meaningful outcomes? In this session, James O´Keefe explores how L&G, in partnership with Tealium, is navigating AI – leveraging automation for efficiency, unlocking real-time personalisation, and tackling the complexities of customer engagement. From streamlining data to making sense of chaos, L&G breaks down how a strategic, domain-driven approach turns AI into a powerful force for smarter, more seamless and human-centred experiences.
Sep 10 2025, 9:00am GMT+0000

In an Era Where Fast Fish Eat Slow Fish, Is Your Brand Keeping Up?

Federico Zaghetto - Head of CRM, Twinset

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In a world where “the big fish used to eat the small fish – now, the fast fish eats the slow fish”, agility is the ultimate advantage. As digital marketing accelerates, brands must adapt quickly to stay ahead. Join Twinset, the Italian fashion brand with 170+ stores, to discover how they are redefining omnichannel marketing in an AI-powered, data-driven era. Learn why speed is the new competitive edge – from technology and operations to customer experience – and how being fast, not just big, is shaping the future of retail.
Sep 10 2025, 9:00am GMT+0000

Delivering Agile Innovation: Royal Mail's First-Class Experiment in Customer Consent & Retention

Johnathan Conlon - CRM & Analytics Manager, Royal Mail | Ali Behnam - Founder, Tealium

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Discover how one of Britain's oldest institutions leveraged Tealium’s Moments IQ to transform their guest checkout experience and digital engagement strategy. Learn how Royal Mail implemented cost-effective testing to deliver personalised experiences without lengthy development cycles.

This session demonstrates how even the most complex enterprises can break free from traditional constraints to drive innovation. Johnathan will share how rapid experimentation has led to enhanced customer engagement and concrete ROI – all while maintaining brand consistency and regulatory compliance.
Sep 10 2025, 9:00am GMT+0000

How a Real-Time CDP and Your Data Warehouse Can Drive More Sales

Ryan Rohrman - Chief Executive Officer, Rohrman Auto Group | Patrick Crosby - Alliance Lead, Snowflake | Mike Anderson - Chief Technology Officer & Co-Founder, Tealium

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Join Ryan Rohrman, CEO of Rohrman Auto Group and Patrick Crosby, Alliance Lead from Snowflake as they explore how integrating a real-time CDP with Snowflake Cloud Data Warehouse unlocks new possibilities for data-driven decision-making. Discover how real-time data collection and activation enable better customer insights and analytics to jumpstart sales and marketing efforts.
Sep 10 2025, 9:00am GMT+0000

Tips for Improving your Marketing Attribution, Targeting, and Performance Initiatives with the Conversions API

Dylan Draper, Four Seasons | Jen Farruggio, Pinterest | Sheila Bhardwaj, Snap | Matt Gray, Tealium

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In an evolving digital landscape defined by regulatory changes and shifting technologies, marketers face growing challenges in delivering impactful, personalized campaigns. Join industry experts from Four Season, Pinterest, and Snap as they share how to overcome these hurdles with turnkey adoption of the Conversions API (CAPI).

Discover how Tealium's platform enables secure, efficient CAPI implementation while driving improved personalization and media performance. Learn how strategic partnerships with trusted platforms are helping brands navigate complexity, achieve measurable results, and stay ahead in a privacy-first world.

Featuring:
Dylan Draper - Manager, Marketing Technology, Four Seasons
Jen Farruggio - Global Business Development Lead, Pinterest
Sheila Bhardwaj - Revenue Product Partnerships, Snap
Matt Gray - VP, Global Partnerships, Tealium
Sep 10 2025, 9:00am GMT+0000

From Data Foundations to ML-Driven Personalization: Transforming the Sports Streaming Experience

Justin Hannah - Automation Sr Director, FanDuel Sports Network | Jack Pace - VP MarTech & Data Strategy, Zion & Zion

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Learn how FanDuel - in partnership with Zion & Zion - built a data-driven foundation for advanced analytics and ML to unify siloed data sources into a single cloud-based data warehouse. FanDuel moved beyond basic reporting and embraced ML models to predict viewer preferences, personalize UX and inform decisions. These ML insights activated in Tealium’s CDP enabled smarter segmentation and ROI growth.
Sep 10 2025, 9:00am GMT+0000

How to Take a Use Case from Ideation to Activation

Nesby Ingram - Manager, Lead Marketing Technology, DIRECTV | Maggie Heatherman - Director, Customer Success, Invoca

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Invoca, Tealium, and DIRECTV held an ideation session last year that took this long-standing shared customer relationship to the next level. By working together to educate stakeholders from across the business about the technologies available to them increased adoption rates and value driven by the platforms exponentially. The result? A 12-month innovation plan to drive business value across six different teams.
Sep 10 2025, 9:00am GMT+0000

CDP and Data Strategy: Create Savings, Engage Customers, and Power an Enterprise Data Utopia

Ben Thompson, Bluestem | Kevin Wysocki, Sentinel Insights | Erin Ankeny, Sentinel Insights | Scotty Hagan, Project 3 Consulting

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In a rapidly evolving digital landscape, mastering the complexities of data collection and analysis is critical for success. Join industry pioneers Kevin Wysocki, Scotty Hagen, and Ben Thompson as they unveil cutting-edge strategies for leveraging Tealium and advanced MarTech solutions.

Featuring:
Ben Thompson - Senior Director, Analytics & Data Products, Bluestem
Kevin Wysocki - Chief Executive Officer, Sentinel Insights
Erin Ankeny - Executive Vice President, Sentinel Insights
Scotty Hagan - Founder, Project 3 Consulting
Sep 10 2025, 9:00am GMT+0000

Flying Smarter: How Cathay is Innovating Customer Experience, Loyalty & Retention

Aldric Chau - General Manager Digital, Cathay

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As the travel industry rebounds in a post-COVID world, Cathay Pacific is taking flight with a renewed focus on customer experience, loyalty, and retention. In this keynote, discover how one of Asia’s most iconic airlines is leveraging its Customer Data Platform (CDP) in partnership with Tealium to transform the way it connects with travelers across every touchpoint.

From building a best-in-class Center of Excellence to empower cross-functional teams with actionable insights, to testing and experimenting at scale, Cathay Pacific is redefining what modern customer engagement looks like. Hear how they’re using data and AI to power intelligent chatbots, optimise omnichannel interactions, and create more meaningful, personalised journeys that keep travellers coming back.
Sep 10 2025, 9:00am GMT+0000

AI-Powered, Data-Driven: How Spark NZ Is Transforming Customer Decisioning with Kapello and Tealium

Travena Addenbroke, Spark New Zealand | Scott Kempster, Spark New Zealand

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In a world where telco offerings are becoming increasingly commoditised, the next wave of competitive advantage lies in the intelligent use of data and AI. This session unpacks how Spark New Zealand combined Tealium’s real-time data capabilities with Kapello— Spark’s AI-powered decisioning engine—to activate first-party data at scale, enhance customer experience, and unlock new growth opportunities.

Featuring:
Travena Addenbroke - Marketing Transformation & Gen Ai Lead, Spark New Zealand
Scott Kempster - MarTech Chapter Lead, Spark New Zealand
Sep 10 2025, 9:00am GMT+0000

Driving Data Innovation: L'Oréal’s Journey in Personalisation & Media Efficiency

Carla Piccione - CRM Major Programs Manager, L'Oréal

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Join L'Oréal as they share their journey in leveraging data to enhance personalisation, improve media efficiency, and empower teams. Learn key insights from their experience with first-party data, upskilling, and driving impactful change in their digital and data strategies.